From 327dee9f3375463077b0b6b3acfbd5b12051fd83 Mon Sep 17 00:00:00 2001 From: fengruixiang <> Date: Fri, 23 Oct 2026 16:08:13 +0800 Subject: [PATCH] =?UTF-8?q?feat:=20epro=5Fig=5Fdemo=20=E5=B8=B8=E5=BC=80?= =?UTF-8?q?=20IG=20=E6=9D=A1=E6=AC=BE=E5=90=8C=E6=84=8F=EF=BC=8C=E9=97=AD?= =?UTF-8?q?=E7=8E=AF=20ABP=20=E8=A1=A5=E4=B8=8A=20Agree=20=E6=8C=89?= =?UTF-8?q?=E9=92=AE?= MIME-Version: 1.0 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: 8bit - db/ixserver/loop_patch.sql:epro_ig_demo 写 T_and_C_Setting(NeedSendAfterMinutes 10080), 条款流程对第三方 chatbot 与人工状态都生效 - db/abp/loop_patch.sql 第 3 节:把模板「Agreement Button (Line IG)」追加到 epro_ig_demo 条款组第二位。staging 的 IG 条款组漏了这条(Line 从问候模板按位置切、带着它), 用户收到条款无按钮可点;闭环在这一处与 staging 不同。补丁可重复执行,末尾列出条款组 - scenarios/_lib.ps1:Complete-LoopTnC 替新用户走完条款 → 同意 → 选语言 → 问候, 有 Agree 按钮就点按钮、没有退回裸 payload postback;默认选 English,保持 S5 的 Yes 问句 - S1 改为每次新 IGSID;S1 / S5 / S8 开头先走条款同意 - README 说明条款常开与 ABP 补丁 winbox 上 reset + reset-abp -Init 后 S1 / S5 / S8 均通过。 Co-Authored-By: Claude Opus 5.5 --- README.md | 5 +++ db/abp/loop_patch.sql | 35 ++++++++++++++++ db/ixserver/loop_patch.sql | 11 ++++- scenarios/_lib.ps1 | 77 +++++++++++++++++++++++++++++++++++ scenarios/s1-ig-text-echo.ps1 | 8 +++- scenarios/s5-ig-handoff.ps1 | 3 ++ scenarios/s8-human-chain.ps1 | 3 ++ 7 files changed, 139 insertions(+), 3 deletions(-) diff --git a/README.md b/README.md index e2ef6b1..ba99980 100644 --- a/README.md +++ b/README.md @@ -62,6 +62,11 @@ S5 依赖 `epro_ig_demo` 的 `DisconnectChatbotFlowSetting` 已打开(`db\ixse 跑的时候开着观察台 ,每一跳和状态变化会实时画成泳道时序图;`?ticket=<工单号>` 只看一张。 +`epro_ig_demo` 常开条款同意(`db\ixserver\loop_patch.sql` 第 3 节的 `T_and_C_Setting`): +新 IG 用户的第一句话会被条款拦下,三个场景都先调 `_lib.ps1` 的 `Complete-LoopTnC` 走完「条款 → 同意 → 选语言 → 问候」。 +staging 的 IG 条款组**缺 Agree 按钮**(漏了 Line 问候里的「Agreement Button (Line IG)」);闭环 ABP 在 +`db\abp\loop_patch.sql` 第 3 节补上了,这一处与 staging 不同。改过这个补丁要 `.\loop.ps1 reset-abp -Init` 重新打并留底。 + S5 / S8 结束时(失败也一样)会把服务号切回机器人、在线人数归零,所以几个场景先后跑互不影响;要停在人工状态看页面加 `-KeepShift`。 从 Mac 看几个页面用 SSH 本地端口转发: diff --git a/db/abp/loop_patch.sql b/db/abp/loop_patch.sql index 55be6c4..fc087e5 100644 --- a/db/abp/loop_patch.sql +++ b/db/abp/loop_patch.sql @@ -9,6 +9,9 @@ -- FX_App 的 client secret → loop-fxapp-secret -- admin 的密码(iXserver 用 FX_App + password 授权取模板)→ Loop@123456 -- 明文都在 config\loop.psd1 里,是闭环专用的假值。 +-- +-- 另外改一处模板配置(第 3 节):epro_ig_demo 的条款组补上「Agreement Button (Line IG)」。 +-- 整段可重复执行,结果不变。 SET NOCOUNT ON; SET XACT_ABORT ON; @@ -46,9 +49,41 @@ UPDATE dbo.AbpUsers LockoutEnd = NULL WHERE UserName = N'admin' AND TenantId IS NULL; +------------------------------------------------------------------------------------------------ +-- 3. epro_ig_demo 的条款组补上 Agree 按钮 +-- Line 从问候模板按位置切条款:[Agreement (Line IG), Agreement Button (Line IG), Agreed, Select Language, …]; +-- IG 走条款专用分组,从 staging 拷来时 AgreementMessageTemplateIdsJson 只有 Agreement (Line IG), +-- 缺了第二条「Please click Agree」,用户收到条款没有按钮可点。这里照 Line 的顺序追加到第二位。 +-- staging 本身没改,闭环在这一处与 staging 不同 +------------------------------------------------------------------------------------------------ +DECLARE @agreeButton NVARCHAR(36) = (SELECT LOWER(CONVERT(NVARCHAR(36), Id)) FROM dbo.iCON_MT_MessageTemplates + WHERE Name = N'Agreement Button (Line IG)' AND IsDeleted = 0); +IF @agreeButton IS NULL THROW 50004, N'iCONAbpFX 里没有模板 Agreement Button (Line IG)', 1; + +DECLARE @igReply UNIQUEIDENTIFIER = (SELECT s.Id FROM dbo.iCON_Chat_AutoReplySettings s + JOIN dbo.iCON_Chat_ChatServiceAccounts a ON a.Id = s.ChatServiceAccountId + WHERE a.Code = N'epro_ig_demo' AND a.IsDeleted = 0 AND s.IsDeleted = 0 AND s.Name = N'Default'); +IF @igReply IS NULL THROW 50005, N'iCONAbpFX 里没有 epro_ig_demo 的 Default 自动回复设置', 1; + +UPDATE dbo.iCON_Chat_AutoReplySettings + SET AgreementMessageTemplateIdsJson = JSON_MODIFY(AgreementMessageTemplateIdsJson, 'append $', @agreeButton), + ConcurrencyStamp = REPLACE(CONVERT(NVARCHAR(36), NEWID()), '-', ''), + LastModificationTime = GETDATE() + WHERE Id = @igReply + AND ISJSON(AgreementMessageTemplateIdsJson) = 1 + AND NOT EXISTS (SELECT 1 FROM OPENJSON(AgreementMessageTemplateIdsJson) WHERE LOWER(value) = @agreeButton); + COMMIT TRANSACTION; SELECT c.ClientId, c.Enabled, c.AccessTokenLifetime, (SELECT COUNT(*) FROM dbo.IdentityServerClientSecrets s WHERE s.ClientId = c.Id) AS secrets FROM dbo.IdentityServerClients c WHERE c.ClientId IN (N'setsail', N'FX_App'); + +SELECT a.Code, t.[key] AS position, m.Name AS agreement_template + FROM dbo.iCON_Chat_AutoReplySettings s + JOIN dbo.iCON_Chat_ChatServiceAccounts a ON a.Id = s.ChatServiceAccountId + CROSS APPLY OPENJSON(s.AgreementMessageTemplateIdsJson) t + LEFT JOIN dbo.iCON_MT_MessageTemplates m ON LOWER(CONVERT(NVARCHAR(36), m.Id)) = LOWER(t.value) + WHERE s.Id = @igReply + ORDER BY CONVERT(INT, t.[key]); diff --git a/db/ixserver/loop_patch.sql b/db/ixserver/loop_patch.sql index 9ada554..3924a28 100644 --- a/db/ixserver/loop_patch.sql +++ b/db/ixserver/loop_patch.sql @@ -78,6 +78,14 @@ UPDATE dbo.service_account_config "NeedReactiveAfterIgnore": false, "NeedGreetingForNewTicket": false }')) WHERE code = N'epro_ig_demo'; +-- 条款同意(docs\IG 条款同意流程方案.html):存了 T_and_C_Setting 且 ABP 模板里有条款才启用,两样缺一就静默不启用。 +-- 模板用本地 ABP 的 epro_ig_demo,所以这里只开设置;间隔取代码默认的 10080 分钟(7 天)。 +-- 对第三方 chatbot 服务号同样生效:新用户第一句话被条款拦下,场景先调 scenarios\_lib.ps1 的 Complete-LoopTnC 走完同意。 +-- staging 的条款组缺「请点 Agree」那条、没按钮可点;闭环 ABP 已补上(db\abp\loop_patch.sql 第 3 节) +UPDATE dbo.service_account_config + SET all_setting = JSON_MODIFY(all_setting, '$.T_and_C_Setting', JSON_QUERY(N'{ "NeedSendAfterMinutes": 10080 }')) + WHERE code = N'epro_ig_demo'; + ------------------------------------------------------------------------------------------------ -- 4. 第三方 client 登记:两张表都要有 setsail(方案 §2 链路 c)。ip_whitelist 留空 = 不限来源 ------------------------------------------------------------------------------------------------ @@ -108,5 +116,6 @@ SELECT code, JSON_VALUE(all_setting, '$.AISetting.AIProviderWebhook.Webhook') AS webhook, JSON_VALUE(all_setting, '$.ChatMessageSetting.CurrentProviderKey') AS message_provider, JSON_VALUE(all_setting, '$.InstagramSetting.InstagramAccount') AS ig_account, - JSON_VALUE(all_setting, '$.InstagramSetting.FanPageToken') AS ig_token + JSON_VALUE(all_setting, '$.InstagramSetting.FanPageToken') AS ig_token, + JSON_VALUE(all_setting, '$.T_and_C_Setting.NeedSendAfterMinutes') AS tnc_minutes FROM dbo.service_account_config WHERE code = N'epro_ig_demo'; diff --git a/scenarios/_lib.ps1 b/scenarios/_lib.ps1 index c179a79..ce89013 100644 --- a/scenarios/_lib.ps1 +++ b/scenarios/_lib.ps1 @@ -52,3 +52,80 @@ function Save-LoopReport([bool]$Passed, [string]$Reason = '') { Write-Host "没有生成报告(观察台没在跑?.\loop.ps1 up -Only console):$($_.Exception.Message)" -ForegroundColor Yellow } } + +# ============================================================================ 条款同意 + +# 以这位用户身份发一条入站;iXserver 没收下返回 $null +function Send-LoopIg([string]$Igsid, [hashtable]$Body) { + $Body.igsid = $Igsid + $bytes = [Text.Encoding]::UTF8.GetBytes(($Body | ConvertTo-Json -Compress)) + try { $r = Invoke-RestMethod "http://127.0.0.1:$($LoopCfg.Ports.IgMock)/_api/send" -Method Post -ContentType 'application/json; charset=utf-8' -Body $bytes } + catch { return $null } # IG 模拟投递失败回 502 + if ($r.event -and $r.event.response.status -eq 200) { return $r.event } + return $null +} + +# 这位用户在某个入站事件之后收到的消息(IG 模拟的事件 id 全局递增) +function Get-LoopOutbound([string]$Igsid, [int]$AfterId) { + @((Invoke-RestMethod "http://127.0.0.1:$($LoopCfg.Ports.IgMock)/_api/state").events | + Where-Object { $_.kind -eq 'outbound' -and $_.igsid -eq $Igsid -and $_.id -gt $AfterId } | Sort-Object id) +} + +function Wait-LoopOutbound([string]$Igsid, [int]$AfterId, [scriptblock]$Match, [int]$TimeoutSec) { + $deadline = (Get-Date).AddSeconds($TimeoutSec) + while ((Get-Date) -lt $deadline) { + $hit = @(Get-LoopOutbound $Igsid $AfterId | Where-Object -FilterScript $Match) | Select-Object -First 1 + if ($hit) { return $hit } + Start-Sleep -Milliseconds 300 + } + return $null +} + +# 一条出站消息上用户能点的:按钮模板 / 卡片的 postback 按钮,或 quick reply +function Get-LoopChoices($Outbound) { + $m = $Outbound.body.message + if ($m.attachment -and $m.attachment.type -eq 'template') { + $p = $m.attachment.payload + $buttons = if ($p.buttons) { @($p.buttons) } else { @($p.elements | ForEach-Object { $_.buttons }) } + return @($buttons | Where-Object { $_ -and $_.type -eq 'postback' } | ForEach-Object { @{ kind = 'postback'; title = $_.title; payload = $_.payload } }) + } + return @($m.quick_replies | Where-Object { $_ } | ForEach-Object { @{ kind = 'quick_reply'; title = $_.title; payload = $_.payload } }) +} + +<# + epro_ig_demo 常开条款流程(db\ixserver\loop_patch.sql 第 3 节):新 IG 用户的第一句话被条款拦下, + 不进第三方也不进人工对话。场景先走完「发一句 → 收条款 → 同意 → 选语言 → 收问候」,再测自己的链路。 + 条款里有 Agree 按钮就照按钮的形态点(闭环 ABP 已补上,db\abp\loop_patch.sql 第 3 节); + 没有时(库是 staging 原样、没打那一节)退回发裸 payload 的 postback(InstagramChatChannel.TnCFlow.IsTnCPayload 放行)。 + 每步记 Add-LoopStep。成功返回 $null,失败返回原因——收尾(下班、打印记录)各场景不同,交给调用方的 Fail: + $err = Complete-LoopTnC $igsid $TimeoutSec; if ($err) { Fail $err } +#> +# 默认选 English:没有条款流程时端用户语言就是英文,S5 的问句按钮(-YesTitle Yes)跟着模板语言走 +function Complete-LoopTnC([string]$Igsid, [int]$TimeoutSec = 60, [string]$Language = 'en-us') { + $text = 'loop-tnc ' + [guid]::NewGuid().ToString('N').Substring(0, 6) + $e = Send-LoopIg $Igsid @{ kind = 'text'; text = $text } + if (-not $e) { return "条款前的第一句「$text」没送进 iXserver" } + # 条款第一条带 4 个外链,标题里认得出来 + $tnc = Wait-LoopOutbound $Igsid $e.id { $_.summary -like '*Terms and Conditions*' } $TimeoutSec + if (-not $tnc) { return "$TimeoutSec 秒内没收到条款(T_and_C_Setting 没开?见 db\ixserver\loop_patch.sql 第 3 节;或 ABP 模板的 agreementMessages 为空)" } + Add-LoopStep '新用户第一句话被条款拦下' $true "$Igsid「$text」→ $($tnc.summary)" + + Start-Sleep -Milliseconds 1500 # 条款组可能不止一条,等它发完再找 Agree 按钮 + $agree = @(Get-LoopOutbound $Igsid $e.id | ForEach-Object { Get-LoopChoices $_ } | Where-Object { $_.payload -eq 'Agree' }) | Select-Object -First 1 + $how = if ($agree) { "点模板里的「$($agree.title)」($($agree.kind))" } else { '条款里没有 Agree 按钮(ABP 没打 loop_patch 第 3 节?),发 postback Agree' } + if (-not $agree) { $agree = @{ kind = 'postback'; title = 'Agree'; payload = 'Agree' } } + $e = Send-LoopIg $Igsid @{ kind = $agree.kind; title = $agree.title; payload = $agree.payload; text = $agree.title } + if (-not $e) { return '同意没送进 iXserver' } + $switchPayload = "switch $Language" + $menu = Wait-LoopOutbound $Igsid $e.id { @(Get-LoopChoices $_ | Where-Object { $_.payload -eq $switchPayload }).Count } $TimeoutSec + if (-not $menu) { return "$TimeoutSec 秒内同意之后没收到带「$switchPayload」的选语言按钮" } + Add-LoopStep '同意条款,收到选语言' $true $how + + $choice = @(Get-LoopChoices $menu | Where-Object { $_.payload -eq $switchPayload })[0] + $e = Send-LoopIg $Igsid @{ kind = $choice.kind; title = $choice.title; payload = $choice.payload; text = $choice.title } + if (-not $e) { return '选语言没送进 iXserver' } + $greeting = Wait-LoopOutbound $Igsid $e.id { $true } $TimeoutSec + if (-not $greeting) { return "$TimeoutSec 秒内选完语言没收到问候(条款模板第四组)" } + Add-LoopStep "选「$($choice.title)」,收到问候" $true $greeting.summary + return $null +} diff --git a/scenarios/s1-ig-text-echo.ps1 b/scenarios/s1-ig-text-echo.ps1 index 78b6f3d..26825e4 100644 --- a/scenarios/s1-ig-text-echo.ps1 +++ b/scenarios/s1-ig-text-echo.ps1 @@ -1,5 +1,6 @@ <# S1:IG 用户发一条文本 → iXserver → 第三方 chatbot(echo 自动回复)→ iXserver → IG 用户收到 echo。 + 每次用新的 IGSID,先走完条款同意(_lib.ps1 的 Complete-LoopTnC)。 前提:.\loop.ps1 up 各角色都健康,chatbot 以 --auto-reply echo 运行(config\loop.psd1 的 ChatbotAutoReply)。 通过退出 0,失败退出 1 并打印两侧的记录;两种情况都在 run\reports\ 生成场景报告(观察台在跑时)。 用法:.\scenarios\s1-ig-text-echo.ps1 [-TimeoutSec 60] [-NoReport] @@ -27,8 +28,11 @@ function Fail([string]$why) { Start-LoopRun 'S1' 'IG 文本 → 第三方 echo → IG' Invoke-RestMethod "$ig/_api/clear" -Method Post | Out-Null +$igsid = 'loop-s1-' + [guid]::NewGuid().ToString('N').Substring(0, 8) +$err = Complete-LoopTnC $igsid $TimeoutSec +if ($err) { Fail $err } $text = 'loop-s1 ' + [guid]::NewGuid().ToString('N').Substring(0, 8) -$sent = Invoke-RestMethod "$ig/_api/send" -Method Post -ContentType 'application/json; charset=utf-8' -Body (@{ kind = 'text'; text = $text } | ConvertTo-Json) +$sent = Invoke-RestMethod "$ig/_api/send" -Method Post -ContentType 'application/json; charset=utf-8' -Body ([Text.Encoding]::UTF8.GetBytes((@{ kind = 'text'; igsid = $igsid; text = $text } | ConvertTo-Json))) if ($sent.event.response.status -ne 200) { Fail "iXserver 收 webhook 返回 $($sent.event.response.status)" } Add-LoopStep 'iXserver 收下 webhook' $true "「$text」HTTP 200" @@ -37,7 +41,7 @@ $expected = "echo: $text" $deadline = (Get-Date).AddSeconds($TimeoutSec) $hit = $null while (-not $hit -and (Get-Date) -lt $deadline) { - $hit = @((Invoke-RestMethod "$ig/_api/state").events | Where-Object { $_.kind -eq 'outbound' -and $_.summary -eq $expected }) | Select-Object -First 1 + $hit = @((Invoke-RestMethod "$ig/_api/state").events | Where-Object { $_.kind -eq 'outbound' -and $_.igsid -eq $igsid -and $_.summary -eq $expected }) | Select-Object -First 1 if (-not $hit) { Start-Sleep -Milliseconds 500 } } if (-not $hit) { Fail "$TimeoutSec 秒内 iXserver 没有向 IG 用户发出「$expected」" } diff --git a/scenarios/s5-ig-handoff.ps1 b/scenarios/s5-ig-handoff.ps1 index 59ccb93..84aab40 100644 --- a/scenarios/s5-ig-handoff.ps1 +++ b/scenarios/s5-ig-handoff.ps1 @@ -112,6 +112,9 @@ Invoke-RestMethod "$ig/_api/clear" -Method Post | Out-Null # ---- 1. 服务号在机器人状态时建单:AI 状态只在建单那一刻定(方案 §2.3) Step 'SCRM 下班(服务号在机器人状态)' 'shift' @{ on = $false } +# 条款同意那一句就建出了机器人工单,之后的 text1 落在同一张单上 +$err = Complete-LoopTnC $igsid $TimeoutSec +if ($err) { Fail $err } $text1 = 'S5 机器人阶段 ' + (New-Tag) $e1 = Send-Ig @{ kind = 'text'; text = $text1 } Add-LoopStep '新 IG 用户发消息' $true "$igsid「$text1」HTTP 200" diff --git a/scenarios/s8-human-chain.ps1 b/scenarios/s8-human-chain.ps1 index 4d26b0b..02e0f71 100644 --- a/scenarios/s8-human-chain.ps1 +++ b/scenarios/s8-human-chain.ps1 @@ -68,6 +68,9 @@ Step 'SCRM 开工(切人工、在线 3)' 'shift' @{ on = $true } | Out-Null Step '客服上线' 'agent-online' @{} | Out-Null $igsid = 'loop-s8-' + [guid]::NewGuid().ToString('N').Substring(0, 8) +# 人工状态下条款同样先拦第一句话;同意那一句就建出了人工工单,下面按 IGSID 认的还是这张 +$err = Complete-LoopTnC $igsid $TimeoutSec +if ($err) { Fail $err } $sent = Post "$ig/_api/send" @{ kind = 'text'; igsid = $igsid; text = 'S8 想找人工' } if ($sent.event.response.status -ne 200) { Fail "iXserver 收 webhook 返回 $($sent.event.response.status)" } Add-LoopStep '新 IG 用户发消息' $true "$igsid HTTP 200"